Monday, February 22, 2016

Visitors said Harbin was the tour guide forced to play at their own expense

Visitors said Harbin was the tour guide forced to play at their own expense items: cold, don't play to get off

White Lady provide the itinerary of the complainant.

"Although voluntary, but did not play in lingxia20℃ outside, who can't take it anymore. "February 22, white woman to the surging News (www.thepaper.CN) reflects, on January 26, 2016, she and husband were guided tours while travelling in Harbin city, Heilongjiang disguised forced participation in the project at his own expense at a cost of more than 1600 Yuan. Former thief tells Rogue River members do not

In this regard, the Harbin Tourism Bureau officials said, they have been involved in the investigation, making arrangements to travel with white women mediation; travel agents say they are not forcing tourists to consumer behavior, want things resolved as soon as possible, has returned to White Lady 1000 Yuan.

Tour guides are recorded: not to participate in the vehicle

Shaanxi Yanan city White Lady on January 26, she and her husband got two to Harbin, Heilongjiang international travel agency "yabuli man Ling passion skiing tour" tickets, it comes to 360 Yuan. Booking itinerary shows that arrived in the area they will be free for about two hours, skiing two hours after lunch. Also on the itinerary are a number of projects at their own expense rates, but beside the callout "guests attend" voluntary consumption and required signatures.

White said that the trip say that the law, and shortly after, guide right (sound) said, the ski area will accommodate four projects at their own expense, one have to pay 900 Yuan, not to participate in the guest can only get off the wait until the afternoon skiing activities can enter the ski at the beginning, when there are more than more than 40 tourists.

"I used the cell phone video tour guide saying these words, but were forced to delete. "White said, right after seeing her video of a very angry and asked her to delete, but she also recorded.

In recording in the, a name women said: "not to of guest, each station No any lounge, for finished snow clothing bus car following collection, play of people I led go, not play of people bus car following,, say a again we here different Yu South, no what lounge, on have in bus car following,, is cold, gas money, you not to I not with you not happy,, of time also long, certainly will not comfortable...... With me to buy a ticket. "

White thinks, although tour guides claim that visitors voluntarily to pay into, but don't participate in lingxia20℃ waiting for hours outside the car, most people can not stand, then they have to pay to participate in the project, and did not receive any bills.

"Let it be, but let us more than 40 years of playing kids games right? "White said that four projects at their own expense including forest train, mountain cableways, horse-drawn sledge, mostly played by children or young people.

Travel agencies respond that there is no forced consumption

Harbin municipal Bureau of tourism surging staff on February 22, told press, Bai women's complaints, they have been involved in the investigation of the event, and arrange the travel agency concerned with Ms White's mediation.

The staff member said, according to the tourism and other related provisions of the law, tour guides can be recommended to the tourists at their own expense items, but must be in the case of voluntary visitors, similar to white women say a disguised form of this information is not allowed.

Heilongjiang international travel of two staff members successively surge news that, right is indeed the travel guides, they have reached a settlement with white women, back to 1000, but they forced guests consuming situation does not exist. One staff member said that tourists don't participate at their own expense items in the car waiting for this situation is common, only this time the weather was very cold, is somewhat inhuman, to get things resolved as soon as possible, and they reconcile with the White Lady.

White said that at present she can only reconcile with the travel agency, but her hope that travel agencies can change these behaviors.

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